What are wireless bands (2.4 GHz and 5 GHz) how do they affect the ability to connect the camera to my router? Bring the Spotlight Cam near a router and open the Ring app. In the meantime my spotlight cam is not working at all because I have a new cable modem. thank you. In fact my internet equipment has been replaced three times in one year. I’m kindly requesting that an alternative to climbing an 8-ft ladder to press a reset button be provided. Both are registered in the US and other countries. You can repeat the button tricks in order to get the camera into setup mode before proceeding with setup. I really cannot find a reset button even under covers (top / back). This will reset all other types of Doorbells and Cams that we have (holding the setup button for this time). thank you very much, worked perfectly. The fewer times we have to climb a ladder, the lower the chance of injury. John Deere's green and yellow color scheme, the leaping deer symbol, and JOHN DEERE are trademarks of Deere & Company. (Must be 2.4). Ensure that you are pressing the button firmly and releasing it immediately without holding it down. That is also three times to climb an 8 ft ladder just to press a button. How To Reset IP Security Cameras by Brands? It should then connect automatically. This means having a different network and passwords three times. our stick up cam on the roof needs a reset due to a new modem, any other way to do this within the app. You're keeping the button pressed too long. Floodlight Cam Setup Mode. Tend Insights, Inc. All rights reserved. This will generally get the camera into setup mode. Licensed by Universal Studios. 1 Factory Reset a Spotlight/Floodlight Cam Make sure the camera is powered up. You should see "Name your camera", if you do not see this message, you want to press "set up new camera" then you will click on your camera, it will then ask you to name your camera. Please do notify your programmers to create a fix for this.

There IS NO BUTTON on top of the camera. This is really difficult for elderly women too who have to rely on others to get up on the ladder for them. Sorry to hear about this experience, @thePinkMouse! Create a Ring of Security inside and outside your home with Ring Doorbells, Cameras and Security Systems, so you can monitor your property from your phone. After that happens, the unit can be … Why am I unable to connect my camera to my home router during the setup process? This severs all previous connections with the old WiFi.Once you have done that, you will go back to your app, do not log in. In addition to the above recommendations, for technical concerns, our support team can always assist you further to potentially help you avoid resetting the Camera. Seems to me that it should be an easy fix from my phone or wired computer to access the Ring app and make these changes with any of my cameras. You're keeping the button pressed too long. Next, you will want to pick your wifi network that you would like to connect your camera to, then press next. What do I do if my camera continues to go offline? This is really difficult for elderly women too who have to rely on others to get up on the ladder for them. Wait 2 minutes for light to alternate amber/green, If after 2 minutes the lights don't alternate, press button one quick time and immediately let off, If it does not say "forget" please click ", Now click on "CameraXXXX" again and click. The Community is full of answers! Every brand has its own resetting sequence. The Ring Doorbell actually doesn’t necessarily need to be reset, since the unit itself doesn’t save any specific data on it that’s related to your usage. I just installed a new router, why is my camera not working? Why was I automatically logged out of my mobile app? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After releasing it, the light on the back will flash a few times indicating that your Stick Up Cam is restarting. Apple, iPad, and iPhone are trademarks of Apple, Inc. Android is the trademark of Google, Inc. How to reset the Lynx Indoor after changing your router or network password.